Clear the admin.
Keep the momentum.

Dedicated solar admin support for Australian installers and solar businesses, backed by years of local industry expertise, from first enquiry to final connection.

See what you can outsource

Solar admin specialist managing STC claims and grid connection paperwork

Built around the tools
you already use.

We work inside OpenSolar, the REC Registry, Xero and the other platforms already running your jobs. No new software and no retraining your team.

OpenSolar

SolarPlus

Pylon

Greenbank

REC Registry

Xero

Zoho

Google Workspace

SO, WHAT IS SOLAR ADMIN SUPPORT?

The operational engine behind every smooth install.

Solar admin is every task between “yes” and “switched on”: the documents, applications, calls, checks and follow-ups that turn a sold system into a completed job.

Sun Hustle Co. gives your business a trained, solar-literate admin team and a documented system behind it, so your local crew can focus on selling, installing and leading.

What can you
hand over?

Front-end coordination. Back-end compliance. And the messy middle. Start with one bottleneck or build an end-to-end admin function.

Pre-install admin

Lead handover, customer onboarding, site files, proposals, finance paperwork and job scheduling.

STC claims

Evidence review, documentation checks, submissions and exception follow-up.

Compliance certificates

Certificate coordination, document control and audit-ready file completion.

DNSP & grid connections

Applications, approvals, export limits and distributor correspondence.

Retailer & metering

Meter requests, retailer follow-ups and status tracking through to completion.

Rebates & incentives

Eligibility checks, evidence collation, submissions and claim tracking.

Project documentation

Work packs, variations, handover packs, warranties and close-out records.

Customer & installer records

CRM hygiene, licence and accreditation records, photos and installation evidence.

Xero bookkeeping

Invoice support, reconciliations, accounts admin and clean financial records.

Also on the deskDatabase clean-upTech supportBookkeepingInbox managementPost-install care

AUSTRALIAN
SOLAR
INDUSTRY

Australian-
managed

Not generic
Virtual Assistants.
Solar operators.

Your support team knows the platforms, paperwork and pressure points of Australian solar, from STC claims to DNSP approvals. Every team member works inside a managed structure with documented workflows, clear escalation and local accountability.

Dedicated team members aligned to your workflow
SOPs, task ownership and escalation pathways
Capacity that grows without local hiring overhead

More room for
revenue work.

Good admin support gives time back, keeps jobs moving and makes performance visible. The figures below are the targets we design every workflow around, measured against your own baseline.

30%

target reduction in time spent on repeat admin

100%

of assigned work tracked through a shared workflow

Weekly

reporting on volume, status and exceptions

Targets vary by scope, starting process and team adoption. We set baselines before work begins and report against them.

How we get
to work.

No mystery handover. We map the work, build the operating system and show you what is moving.

Diagnose

We unpack your backlog, handovers and biggest drains on local capacity.

Design

We define roles, responsibilities, SOPs and the reporting rhythm.

Embed

Your support team is fluent in your tools and begins with a controlled handover.

Improve

We review performance, refine the process and grow with demand.

We support

Installers

Retailers

EPCs

Solar sales teams

Growing operators

Before you
hand it over.

Still wondering where to start? Bring the mess. We’ll help you find the first useful handover.

What can I outsource first?

Start with the repeatable work creating the biggest delay, often STC claims, grid applications, customer follow-up or job-file clean-up. We scope a contained first lane before expanding.

Is the team based in Australia?

Sun Hustle Co. is Australian managed, with a Philippines-based delivery team. Every team member is an electrical or solar engineer with at least five years of experience supporting the Australian solar industry, bringing a strong understanding of its systems, standards and day-to-day operating context.

How do I know what is being done?

Work is managed through agreed systems, task ownership and a reporting rhythm. You can see volume, status, exceptions and outcomes without chasing updates.

Can you work in our existing software?

Yes. We shape the workflow around your current CRM, project tools and accounting systems where practical, then simplify handovers and documentation.

Do we need to outsource everything?

No. A focused role or backlog clean-up is often the best start. The support model can expand when the process and business case are proven.